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Generating a Payout Report

A payout report lets you see all deposits (including fees) that have been sent from GoDaddy Poynt to your linked bank account during a specified date range.

You can generate a payout report from a web browser or on your smart terminal.

Payout reports include a summary of all activity contributing to the payout amount, including all purchases, refunds, declines, voids and other adjustments.

Web Browser

  1. Go to the Dashboard where you manage your GoDaddy Poynt account.
  2. Select Reports.
  3. In the Type dropdown menu, select Payout report.
  4. In the To and From fields, specify the date range for the report.
  5. Select Generate to pull your report. (This can take a few minutes.)
  6. You'll receive an email notification when the report is ready. Select the link in the email to return to Reports. The report will appear below your filter selections.
    generated-payout-report
  7. Select the report to review a summary and breakdown of transactions during the selected time period. You can also select the report format, depending on how you want to use the data:
    • To view and print the report, select View.
    • To download the report in Excel, select Excel. You can filter the report data in Excel by different variables.
    • To download the report in PDF format, select PDF (if available).
    • Use the filters above the report list to locate a previously generated report based on the report type, employee who ran the report and/or the date the report was generated.

Smart Terminal

  1. From your Smart Terminal home screen, tap Settlements or Deposit.
  2. Tap Reports in the lower-right corner.
  3. Tap Generate Report.
  4. In the Type dropdown menu, tap Deposits.
  5. In the Start date and End date fields, specify the date range for the report.
  6. In the Employee field, tap a specific employee. Or – leave the field as All employees to run a complete report of every transaction in that date range.
  7. Tap Generate to pull your report.
  8. When the report is ready, it will appear on your smart terminal screen. Tap View to open and review it.

Note:
Reports created on the smart terminal will also display in your GoDaddy Poynt portal Dashboard under Reports. Access them in your web browser to download a PDF or Excel version of the report.