Skip to content
  • There are no suggestions because the search field is empty.

Resend or reprint a receipt

If a customer needs another copy of a previous receipt, you can reprint or resend a digital copy from your web browser or smart terminal.

Web Browser

  1. Go to the Dashboard where you manage your GoDaddy Poynt account.
  2. Select Transactions.
  3. Find and click the View Receipt.view-receipt
  4. Choose from the following options:
    • Print Receipt: Select the Print button to print the receipt details on your local printer.
    • Email: Enter the customer’s email address and tap Send to email them a receipt.
    • Send Text: Enter the customer's mobile number and tap Send to send an SMS message with a link to their receipt.

Smart Terminal

  1. From the smart terminal home screen, click the Transactions tab.
  2. Use the filter or search fields to locate the transaction in your history.
  3. Click on the transaction.
  4. From the transaction details, click on the receipt link located underneath the transaction amount.
  5. Choose form the following options:
    • Print Receipt: Print a new paper copy of the receipt.
    • Email: Enter the customer’s email address and tap Send to email them a receipt.
    • Send Text: Enter the customer's mobile number and tap Send to send an SMS message with a link to their receipt.